Who we are

Formed in 1990, Stoneink started as a boutique agency specialising in Field Attendances.  

By listening to our clients needs and concerns, we learnt that other agencies were ‘cherry picking’ files and reporting the rest as “uneconomical to pursue”.  Inspired to expose this laziness we took on the challenge of collection accounts.  

Using a back to basics approach, we began collecting on debts other agencies had deemed worthless and in some cases obtaining four dollars for every one collected by competitors.

Stoneink has become the first call for our clients’ collection needs.  

Stoneink collects from more than 100,000 accounts on ledgers totaling in excess of $165 million.  Our field team have attended over 300,000 addresses on our client’s behalf.

Stoneink has grown into a nationwide organisation assisting clients ranging from small business to multinational corporations.

We will get your money back for you, where it belongs

Why we're different

We employ the latest technologies that ensure the best results for both you and your customers.

You're in Control

24 hour access to view the progress on all of your accounts instantly through our Client Portal, or even add specialised instructions on a file by file basis.

Security

Our proprietary software exceeds the B2 classification of computer security as defined by the United States Department of Defense.

Future Proofing

Actively pursuing better and more efficient methods, Stoneink have joined with O’Connor Legal to introduce electronic issuing of legal documents in Queensland, Victoria and New South Wales.

Filing by mail typically takes 10 business days, while the electronic document can be raised and back from the court in less than 30 minutes.

What we can do for you

Credit Reporting

Obtain a detailed credit history of potential customers to minimise your risk. As an Equifax service reseller, Stoneink can provide credit reporting to you at lower costs.

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Debt Collection

We work with you and your customers to achieve the best possible result - your debt paid and your customer rehabilitated and returned to you for repeat business.

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Field Attendances

We send an agent to the door of your customer in an attempt to open a line of communication with them and try to resolve any issues your customer might have.

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Ledger Purchasing

We purchase credit card accounts, utility debts, outstanding loans, insolvency ledgers and business debts - both unpaid invoices and contracts.

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Private Investigations

Stoneink provides investigative services by conducting interviews, obtaining statements, taking photographs, measuring incident sites and performing surveillance.

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Litigation Services

Maintain continuity of service with your customers, while knowing that you can take legal action against any recalcitrant payers without racking up legal costs.

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